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Zoshua Colah

How do you report a pothole in San Diego, and how fast does it get fixed?

3 min read Checked October 6, 2026

Use the City's Get It Done app or website: snap a photo and drop a pin. Crews fix more than 50,000 potholes a year. The City publishes no repair-time goal, but you can track your report and the open data online.

Potholes fixed
50,000+

Per year

App since
2016

iOS, Android and web

Urgent street issues
619-527-7500

Phone

Repair goal
None published

Track yours in the app

The short version

  • Get It Done launched in May 2016 and takes reports by app, website or phone.
  • You can report potholes, broken streetlights, graffiti, illegal dumping, missed trash, damaged signs, 72-hour parked vehicles and more.
  • The City says it repairs more than 50,000 potholes a year; after the 2023 storms, open reports peaked at 2,233 in January.
  • In summer 2026 crews proactively patched 1,131 potholes in Council Districts 4, 8 and 9, neighborhoods that file fewer reports.
  • Every report is published in the City's open data portal, updated daily.

San Diego fixes potholes largely in the order people report them, which means the neighborhoods that report more get more fixed. That's why it's worth the 30 seconds.

How to report

  1. 01

    Open Get It Done

    Download the app or use sandiego.gov/get-it-done.

  2. 02

    Pick the category

    Choose "Pothole" (or streetlight, graffiti, dumping and so on).

  3. 03

    Photo and pin

    A clear photo and an exact map pin help crews find it.

  4. 04

    Track it

    You'll get updates and a closure notice. Urgent street hazards: call 619-527-7500.

50,000+

Potholes repaired a year

City of San Diego

2,233

Open reports, Jan 2023 peak

After winter storms

1,131

Proactive repairs, summer 2026

Districts 4, 8 and 9

The City doesn't publish a repair-time target. A 2025 Times of San Diego analysis found many reports close within a day while others sit for weeks.

SOURCES

Everything above traces back to one of these. Follow them — if one has changed and we haven't, that's our mistake, not yours.

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